Returns & Refunds
I want you to fall in love with your purchase. If for some reason, you are not completely satisfied with your purchase, you may return it for REFUND or EXCHANGE it for another style within 14 days of receiving your order.
* All returned items must be in new and unused condition and still have their original packaging attached to them.
* The customer is responsible for return postage costs.
* Shipping fees (if applicable) are non-refundable.
Please send us an email at firstname.lastname@example.org to begin the refund/exchange process.
To return or exchange an item please follow the steps below:
- Include a copy of the packing slip or confirmation email from your order and note the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.)
- Mail your return to:
2/1 Marshala Rybalko str., apt.45
123060 Moscow, Russia
- Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.